Privacy Policy

Well Done Foundation Privacy Statement

The Well Done Foundation (“Well Done”) takes your privacy very seriously and cares about how your information is collected, used, stored, and shared.  We are providing this Privacy Statement to explain our practices and the choices that you can make about the way your information is used by Well Done. The Privacy Statement describes our practices in connection with the information we collect through websites operated by us from which you are accessing this Privacy Statement (the “Websites”), through the software applications made available by us for use on or through computers and mobile devices (the “Apps”), through our social media pages that we control through which you are accessing this Privacy Statement (collectively, our “Social Media Pages”), as well as through HTML-formatted email messages that we send to you that link to this Privacy Statement and through offline interactions that we may have with you (collectively, including the Websites, the Apps and our Social Media Pages, providing personal curated content)( the “Services”).

For U.S. users only—by visiting this website you are accepting the policies described in this statement and consenting to disclosure of Personal Information to trusted third parties including grantors, grantees, other charities, collaborative partners, and sponsors, to permit them to send you marketing communications, consistent with your choices.

Personal Information We Collect

“Personal information” is information that identifies you as an individual or relates to an identifiable individual.

• We collect the following Personal Information: Name, email address, postal address, phone number, and similar contact information and credit card or other payment information. If you choose to provide your payment or credit card information to Well Done, we will use that information for the purposes for which it was provided; Well Done does not store credit card or other payment information.

How We Collect Personal Information

Well Done and our service providers collect Personal Information in a variety of ways, including:

• We collect Personal Information you provide to us over the phone, in email, through a face-to-face conversation, or through online and offline forms such as e-newsletters, surveys, donation forms and event registration/participation (including volunteering).
• We use third-party postal address, phone number, email address products, and other sources to provide and collect accurate and updated contact information.
• We collect information from social media platforms and other sources used by you or people with whom you are friends or otherwise connected on social media platforms.

We need to collect Personal Information in order to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.

How Well Done Uses Personal Information

Well Done and our service providers use Personal Information for legitimate business purposes including:

• Providing the functionality of the Services and fulfilling your requests
  • Process and respond to inquiries and for the purposes for which you provided the information, such as to process donations, register or renew you as a donor or supporter, purchase merchandise, or receive information about a project, special event, and service.
  • Respond to your questions and comments.
  • Alert you to administrative information such as information regarding the Services’ features, and changes to our terms, conditions, and policies.

We will do the above to manage our contractual relationship with you and/or to comply with a legal obligation.

• Providing personalized services.
  • Personalize the content, improve the navigability of the Services, and customize your experience on the Services, including targeted content, offers, and advertising on the Services, or via email or text message.
  • Notify you about special programs, offers, products and services that we believe will be of interest to you, either from Well Done or on behalf of our affiliates or other third parties.

We will provide personalized services either with your consent or because we have a legitimate interest.

• Allowing you to participate in special programs, activities, events, or promotions.
  • Facilitate your participation in sweepstakes, contests, and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose information including your Personal Information.  We suggest that you read any such rules carefully.

We will provide personalized services either with your consent or because we have a legitimate interest.

• Accomplishing our business purposes.
  • Protect the security or integrity of the Services and Well Done, such as by protecting against fraud, unauthorized transactions, claims and other liabilities, and managing risk exposure, including by identifying potential hackers and other unauthorized users.
  • Conduct surveys to measure your satisfaction with aspects of Well Done’s activities.
  • Analyze data, usage trend identification, promotional campaign development, audit, fraud monitoring or prevention, new product or service development, Services’ enhancement, interaction improvement, or operating and expansion purposes.

We use this information to manage our contractual relationship with you, comply with a legal obligation, and/or because we have a legitimate interest.

• Aggregating and/or anonymizing Personal Information.
  • If we aggregate and anonymize Personal Information the data will no longer be considered Personal Information and we may use it for any purpose.
• As otherwise described to you at the point of collection.

How Well Done Discloses Personal Information

We disclose Personal Information:

• To our service providers: We disclose the information we collect from you to third parties who perform functions on our behalf such as website hosting, data analysis, payment processing, information technology and related infrastructure provisions, solicitation or acknowledgment of charitable gifts, aggregate analysis and marketing activities as well as professional advisors such as auditors and attorneys.

Other Uses and Disclosures

We also use and disclose your Personal Information if it would be necessary or appropriate, in ways other than those noted above, especially when we have a legal obligation or legitimate interest to do so.

• To comply with applicable law:
  • This can include laws outside your country of residence.
• To respond to requests from public and government authorities:
  • This can include authorities outside your country of residence.
• To cooperate with law enforcement:
  • For example, when we receive law enforcement requests and orders.
• For other legal reasons:
  • To enforce our terms and conditions;
  • To protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.
• In connection with a sale or business transaction:
  • In addition, we have legitimate interest to disclose or transfer your information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our operations, assets (including in connection with any bankruptcy or similar proceedings).

Other Information

“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual.  If we are required to treat Other Information as Personal Information under applicable law, then we use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Privacy Statement.

We collect Other Information such as IP address, browser type, mobile device type, content visited while on the Websites or Apps, Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, or the duration of the use of the Services. Collecting browser activities or IP addresses, along with the time of the visit and the page(s) that were visited, are common practices, and are often performed automatically by many websites, applications and other services for such purposes as calculating usage levels, helping diagnose server problems, and administering the Services. In addition:

• We use “Cookies” and similar technology to obtain information about your visits to the Services or your responses to our e-mails or other electronic communications—both individually and in an aggregated form. Cookies are pieces of data placed on your device when you visit the Services that help us recognize you when you come back to the Website, allowing us, for example, to remember the email address and password you use when you log in on a specific computer. We also gather statistical information about use of the Services in order to continually improve their design and functionality, understand how they are used and assist us with resolving questions regarding them.  Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Services.  We also use cookies or other technologies to track responses to our online advertisements.  At this time, we do not respond to Do Not Track requests.
• We use third-party web and mobile app analytics and optimization services to improve the Services and enhance the visitor experience by, for example, recording mouse clicks, mouse movements, scrolling activity as well as text you type in the Services.
• We use Google Analytics and Adobe Analytics which use Cookies and other similar technologies to collect information about use of Services anonymously and report website trends. You can learn about Google’s practices by visiting google.com/policies/privacy/partners/, and you may opt out by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout. You can learn about Adobe’s practices by visiting https://www.adobe.com/privacy/analytics.htmland you may opt out by visiting https://www.adobe.com/privacy/opt-out.html.
• We collect information about your interactions with email messages, such as the links clicked on and whether the messages were opened or forwarded.
• Aggregate information:  We share aggregate statistics and other non-personally identifiable information with third parties for marketing, advertising, research, or similar purposes.  These aggregate statistics will not allow anyone to identify you.

We use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law.  In some instances, we combine Other Information with Personal Information (such as combining your name with your location).  If we do, we will treat the combined information as Personal Information as long as it is combined.

How We Protect Information

Well Done uses a variety of security measures to protect your Personal Information. We employ appropriate and reasonable organizational, electronic, physical, administrative, and technical measures, including encryption, to help safeguard Personal Information from unauthorized access or disclosure.

When we work with other companies to process credit card transactions, those companies also use encryption and other appropriate security measures. However, no transmission or electronic storage of information can be completely secure. If you have reason to believe that your use of the Services or engagement with us is no longer secure, please immediately notify us as described in the “Questions/Contact Information” section below.

Retention Period

We retain Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.

The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services);
• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

Children’s Privacy

This Website is not directed toward children under 13 years of age nor does Well Done knowingly collect information from children under 13, and we request that they do not submit any Personal Information through the Services.

Third Party Content and Links

Our Services may contain links to third-party websites, applications, or similar technology that are not associated with or over which Well Done has no control. Any access to and use of such linked websites is not governed by this Statement, but instead is governed by the privacy statements of those third-party websites. We are not responsible for the information practices or content of these other websites and/or applications.

We are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the Apps or our Social Media Pages.

Third Party Payment Service

We will use a third-party payment service to process payments made through the Services.  If you wish to make a payment through the Services, your Personal Information will be collected by such third party and not by us, and will be subject to the third party’s privacy statement, rather than this Privacy Statement.  We have no control over, and are not responsible for, this third party’s collection, use and disclosure of your Personal Information.

 Sensitive Information

Unless explicitly requested, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.

Changes to This Privacy Statement

Well Done may, from time to time, amend this Privacy Statement. We will post any revisions to the Services, and we advise you to check back periodically. The “Effective Date” reference at the top of this page indicates when we last revised this Privacy Statement. Any changes to this Privacy Statement will become effective when we post the revised Privacy Statement on the Services. Your continued use of the Services or engagement in the Interactions after we implement such changes will also constitute your affirmative consent to the revised Privacy Statement.

 

 

Questions/Contact Information

If you have any questions, concerns, or suggestions regarding this Privacy Statement or our privacy practices, you may send us an email at info@welldonefoundation.com, or write us at:

Attn: Member Services
The Well Done Foundation
4452 Cascade Street
Bozeman, MT 59718

Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.